Privacy Policy

• What you enter in the app is stored in the app's storage on your phone.

• There is no account, sign-in or email address in the app.

• The app doesn't send what you log to us or to anyone else, and contains no advertising, analytics or crash-reporting code.

• Copies can exist outside the app only through your phone's own backups (if they're on), files you export, text you copy or share, and anything you email us.

• This website counts visits with Vercel Web Analytics, and its host keeps standard server logs (see “This website”).

Only what you choose to enter, in the app's own private storage on your device:

• Your profile: units, weight and goal weight, the medications you take with their schedules, daily targets, reminder settings and appearance.

• Your logs: food and drinks, doses (with amount and injection site), weigh-ins, side effects, mood check-ins, workouts, and (if you turn them on) blood sugar readings and A1C results.

• Your supplements and which days you ticked them off, and your favorite foods.

This is health information. The app has no server to send it to, so we don't receive it.

• A backup file. If you tap Export, Anchor-1 writes one file with your data and opens your phone's share sheet so you can save it (Files, iCloud Drive) or send it (AirDrop, Mail). From then on that copy is yours to protect: it isn't encrypted by Anchor-1, so keep it somewhere you trust.

• A provider summary. “Share with your provider” builds text you copy and paste yourself. Nothing is sent until you do; once copied, it goes wherever you paste it.

• Your phone's own backups: your choice. Whether your phone backs itself up is up to you, and Anchor-1 leaves that choice with you. If you turn on iCloud Backup (iPhone) or Google backup (Android), the app's data can be included in it, stored by Apple or Google under your account and their policies, and restored to a phone later. If you'd rather it weren't, turn that backup off, or leave the app out of it where your phone allows, in your phone's settings. We never see these backups.

Reminders are scheduled and delivered by your phone; nothing is sent from a server. The first time one is scheduled, your phone asks for permission. A reminder's text can name your medication or your supplements (“Time for your Ozempic dose”, “Time to take: Vitamin D”), so it appears wherever your phone shows notifications, including a locked screen, unless you change that in your phone's notification settings.

The app has no sign-up and no advertising, and includes no analytics, crash-reporting or tracking code. We don't sell or share what you log in the app, because we don't receive it.

If you subscribe, the purchase is made through the App Store or Google Play and handled by Apple or Google under their own terms and privacy policies.

If you email us, we receive your email address and whatever you write, and keep it in our mailbox, on R5IOT LLC's own email server, so we can reply. We keep it until your question is resolved and then for up to 12 months, after which it's deleted. Ask us at any time and we'll delete your messages sooner. This is separate from the app. Please leave out health details you don't need to share.

Settings → Reset all data removes what you logged and your profile from the app's storage, and deleting the app removes that storage from your phone. Neither reaches copies outside the app: backup files you exported, your phone's own backups, or email you sent us. Details are on the Delete your data page.

Wherever you live, you can ask us to confirm whether we hold personal information about you, to give you a copy, to correct it, or to delete it, and to withdraw any consent you gave. Because the app sends us nothing, the only personal information we can hold is email you sent us. Email the support address below; we'll reply within 45 days, at no charge, and you won't be treated differently for asking.

We don't sell personal information or health data, share it with anyone for advertising, or use it to target you.

Some U.S. state laws, such as Washington's My Health My Data Act, ask for a separate statement about health information. Here is ours:

• What you log in the app stays on your phone. We don't collect it, receive it, share it or sell it.

• What we can receive: only health details you choose to put in an email to support.

• Why: only to answer your message. Source: you.

• Who else gets it: no one. Support email is on R5IOT LLC's own server; we don't pass it to other companies, except where the law requires it.

• How long: until your question is resolved and then up to 12 months, or sooner if you ask us to delete it.

• Your rights: the ones listed under “Your privacy rights” above, by emailing support. If we ever refused a request, you could ask us to reconsider, and then contact your state's attorney general.

• If something goes wrong: if personal information we hold were ever accessed without permission, we would tell the people affected, and the authorities where the law requires it.

Anchor-1 isn't provided by or for a doctor, hospital, pharmacy, health plan or any other organization covered by HIPAA, so HIPAA doesn't apply to it. What protects your information is how the app works (it stays on your phone), along with this policy and the consumer health data laws described above.

Anchor-1 is only for adults aged 18 and over and isn't directed to children. We don't knowingly collect personal information from anyone under 18. If you think someone under 18 has emailed us, tell us and we'll delete it.

This website has no accounts, forms or cookies. It uses Vercel Web Analytics to count visits: which pages are viewed, the site that linked here, and your country, browser, operating system and type of device. It sets no cookies and doesn't identify you or follow you to other sites, and we only see the totals. This applies to the website only; the app has no analytics. Our hosting provider, Vercel, may also keep standard server logs (such as your IP address and browser type) when pages are requested, as any web host does, in order to deliver the site and keep it secure.

If this policy changes, the new version will be posted here with a new date.

Questions about privacy? Email support@r5iot.com.