Delete your data

Anchor-1 has no accounts, and no server that holds what you log. It is stored in the app on your phone, so you remove it yourself. This page says exactly what each step removes, and which copies it can't reach.

Erase everything inside the app

  1. Open Anchor-1 and tap the gear icon for Settings.

  2. Tap “Reset all data” at the bottom of Settings.

  3. Confirm “Erase everything”. This removes your food, drinks, doses, weights, symptoms, check-ins, workouts, blood sugar readings, supplements, profile and settings from the app's storage, cancels its scheduled reminders, clears its notifications from your notification center, and takes you back to the welcome screen. It can't be undone.

Or delete the app

Deleting Anchor-1 from your phone removes the app's storage and its scheduled reminders from that phone. On an iPhone, press and hold the app icon, then choose Remove App → Delete App. Deleting the app doesn't cancel a subscription; manage that in your App Store or Google Play settings.

Copies the app can't reach

  • Exported backup files. A file you exported is wherever you saved or sent it (Files, iCloud Drive, AirDrop, an email). It contains your health data, so delete it from those places too if you no longer want it.

  • Your phone's own backups. If you had iCloud Backup or Google backup turned on, an earlier device backup can still hold the app's data, and restoring or reinstalling from it can bring that data back. Those backups are yours: you manage them, and delete them, in your phone's or account's settings. We can't see or delete them.

  • Text you copied or shared, such as a provider summary, is wherever you pasted it.

  • Email you sent us. We keep it until your question is resolved and then for up to 12 months. Ask us at the support address and we'll delete your messages sooner.

What we hold

Nothing you log in the app: Anchor-1 doesn't send it to us. We do have any email you sent to support, and this website counts visits with cookieless Vercel Web Analytics, which gives us totals rather than information about you. See the Privacy Policy for the full picture.